1. Do I need to install any software?
2. What happens if I have questions or forget how to use the system?
3. Can I download statistics on traffic to my website?
4. Will my staff be able to use it? How do I control what is published?
5. What elements can I change on the website?
6. Do I need any special skills to use RefresherCMS?
7. I have an existing website I would like to switch to RefresherCMS. Can I do this?
8. How do I purchase RefresherCMS?
9. Are there any ongoing costs in using RefresherCMS?
10. How long does it take to implement a RefresherCMS website?
1. Do I need to install any software?
No, RefresherCMS is a web-based content management system that is hosted on our servers. You are not required to install any software on your PC or server. In fact, any future RefresherCMS updates are rolled out automatically to all clients free of charge.
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2. What happens if I have questions or forget how to use the system?
RefresherCMS was designed to be user-friendly to allow non-technical people to manage their own web content. Once your website goes live, we provide full training and a training manual. Full support is also available through Live Chat, telephone and email.
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3. Can I download statistics on traffic to my website?
RefresherCMS provides full access to all website traffic statistics. Each month, you will be able to download a report that provides a full analysis of the ‘who, what, where and how’ of visitors to your website.
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4. Will my employees be able to use it? How do I control what is published?
You can set up as many admin user accounts as you require. Having different permission levels means that website updates can be undertaken by non-technical people within the business - staff in marketing, administration support staff or by senior management. The ability to manage permission levels allows you to keep control of published content.
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5. What elements can I change on the website?
RefresherCMS is designed to be highly flexible to offer you the means to adapt many of the elements of your website, such as templates, menus and submenus, site sections, and web pages. Alternatively, you can simply edit content on your existing pages and add/edit/delete text, images, file links or Flash files.
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6. Do I need any special skills to use RefresherCMS?
You do not need to be technically minded to use RefresherCMS. RefresherCMS has a user-friendly interface that makes web content management easy. We will also provide full training and support to help you get the most from your website.
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7. I have an existing website I would like to switch to RefresherCMS. Can I do this?
RefresherCMS is part of a full service solution, that includes creative design of the look and feels, build of the templates, implementation of the CMS, content entry, training, support and hosting. We do not implement RefresherCMS into existing websites.
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8. How do I purchase RefresherCMS?
RefresherCMS was developed by greensplash, an award winning agency. If you are interested in finding out more about RefresherCMS, please contact greensplash for a consultation on 01606 884123 or using our contact form.
The main company website is www.greensplash.com.
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9. Are there any ongoing costs in using RefresherCMS?
The only ongoing costs are hosting costs. There are no annual license fees to pay.
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10. How long does it take to implement a RefresherCMS website?
A benefit of RefresherCMS websites is that they are quicker and simpler to implement than bespoke content management system-based websites. The actual project lifecycle can vary according to the complexity of the project. Specific advice and guidance can be provided once we know a little more about your project’s requirements.
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